FAQs

For policies regarding exchanges, returns, cancellations, and privacy, please click here.

What are your shipping policies?

FREE SHIPPING on all of our woodworking products.

How long will it take to receive my order?

Timeframes are explained in each purchasable listing. We provide an estimated shipping timeframe for custom orders and in stock items and try our best to adhere to them. However, please allow some flexibility as we are working with wood, resins, third-party suppliers, and sometimes extended timeframes are needed. We will thoroughly communicate with you when this is to be expected. We are upfront with the turnaround prior to order placement to each client on an individual basis.

Free Delivery when applicable! 

To see if your shipping location qualifies for "Free Delivery", simply check "Ship" at checkout to get started. 

• No minimum purchase order for woodworking, but location must be within the 10 mile radius of our HQ.

Our headquarters are located at 2060 Maple Dr. Columbiana, OH 44408.

Woodworking Inquiries:

Please reach out to us for questions related to In Stock items or Custom orders. Since these are on an individual basis, we prefer to go over things on an individual basis. 

CHAT

EMAIL - steeloakcustoms@gmail.com

PHONE - 330-420-8598